Back in January I received a new chair as a Christmas gift. For a short period of time, my butt was in heaven - it was one happy camper.

Now I’m not a heavy person, but within a one month period, the seat cushion has somehow magically disappeared. Evaporated, per se. The only thing left behind is the groove of my beautiful behind.

Needless to say, when it comes to the welfare of my butt, I take immediate and prompt action! So, a few days later I called the customer service included with the warranty card, and told them my woes.

The CSR asked for the model number, my name and address.

“Okay sir, we’ll be sending you a new seat cushion. You’ll receive it in about 7 to 10 business days.”

“Uh, okay. Thanks!”

That was easy.

No proof of order, silly red tape, or transferring of calls. I’m pleasantly surprised and confused.

Being the pessistimic person that I am, I now believed that I have been tricked and that the CSR was only pretending to be typing down my information.

Guess I’ll find out in 7-10 business days.