Free Services from Professional Friends — Yea or Nay?
Posted by Cap in Even More Ramblings on May 16, 2007 |Last month, my dentist friend gave me a free deep cleaning. Easily saved me $300 bones for his 2-3 hours of work (man, I gotta get a dental plan).
The whole process probably would have only taken an hour had I just went for the local anesthetic that my friend offered; but for whatever reason I didn’t feel like being pricked by a needle that day (plus I felt bad about spending more of his money) — so instead I said no thanks to the quick pain from the needle and was soon subjected to a world of sharp, constant, and extended pain (good choice, Cap).
After the deep cleaning session was over, my friend remarked that he should have just given me the shot anyway so he can go “downtown” on me and not worry about causing me pain, which would have probablyed shaved an hour or two off the cleaning process.
A few months later he’ll also be making me a night mouth guard, because apparently I clench my teeth without realizing it.
And this brings me to an interesting thought: because my friend is doing it for free, I didn’t even hesitate in following his recommendation.
In a different scenario, if I was in a dentist office elsewhere and my dentist recommends to me an expensive night guard, I would consider the cost involved and get a second opinion if possible.
But because my friend is doing it for free (and plus he’s also a friend), I accepted his recommendation without a second thought. After all, he’s not exactly getting any monetary benefit out of making and fitting a night guard for me, so why not get the night guard?
(Note: night guards are hardly a scam, as they work wonderfully when properly fitted for those that may need it; but it’s always a good idea to get a second opinion or recommendations as it will save a lot of time and money in the long term.)
I’m getting quite a lot of work done for free, which is very nice of my friend and I certainly appreciate him taking the time out to help me. The strange thing is that, because of the monetary cost involved in the services he offered me, I feel a bit bad about receiving the help. If he was simply spending 2-3 hours to help me move out of an apartment, I wouldn’t have feel as weird.
Of course, my friend was happy to help me out. We’ve been friends for years, after all.
Still, I can’t help but wonder if it’s okay to receive free services from professional friends. Is there a point where the help is just too much that you should pay for the service, or seek it elsewhere?
Another friend of mine will become a radiologist in the near future, and I jokingly told him that I expected free x-rays and mammograms (for the wife, not me) in the future. He told me it was perfectly fine as long as I buy him a burrito or two in return.
Obviously, totally different in terms of gift value.
So I told my dentist friend about my concerns, and he waived it off without a second thought. He told me that I shouldn’t worry about it, as I have helped him out numerous times.
I proceed to tell him that, helping him set up BitTorrent so he can download the latest anime is hardly comparable to professional services such as dental work.
He laughed and told me that if it’ll make me feel better, I can treat him to a burrito in return. (What’s up with burritos as a medium of exchange?)
Friendships are hardly about keeping track of what you have given and what you have received. But as some of my friends grow in their prospective career, I can’t help but feel that I should pay them for the help they offer me, especially since they put many hours of hard work in specializing in their fields.
After all, what can I offer in return? Advice on how to start a crappy blog? Tips on acting like a smart ass?
Do you feel weird about getting free services from professional friends? Or maybe it isn’t that big of a deal, especially if they’re true friends. Hmm.
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May 17th, 2007 at 4:00 am
Cap,
Have you flipped your lid? When a friend offers you a free dental treatment or a snowcone you happily accept and don’t worry about it (unless you have friends with ulterior motives). That’s what friends are for, to qoute Dione Warwick.If I had a friend who was a dentist and offered me free services, I’d jump on it in a minute. I don’t know if I could write a computer program or something in return, but friends don’t give in expectation to recieve something in return.
Does your dentist friend need a computer programmer friend? I’m available!
May 17th, 2007 at 5:21 am
When this comes up for me, I offer to pay for the service. If the friend declines, I don’t press the issue. Simple as that.
Just because you haven’t helped him to a comparable extent (or at all), it doesn’t me you won’t at some future time. That is presuming you’re not studying to become a professional bum…
May 17th, 2007 at 5:44 am
I am an attorney and am quite often asked for “advice.” I think whether accepting free services is appropriate that it depends on the frequency and extent of the favor. If you get a speeding ticket every other week and expect your attorney friend to do it for free, that’s rude. Likewise, if you expect your friend to defend a multimillion dollar lawsuit, that’s not right either. The other biggest thing is, if you are going to be making money off of your friend’s services, he or she should be compensated in some way. It was be a gift certificate to a nice restaurant or something else he or she would enjoy. Deep down, you know if you are taking advantage of someone.
May 17th, 2007 at 6:00 am
My wife is an eye doctor. We constantly have friends who ask us for discounts on glasses and eyewear. To be honest, it’s a little disconcerting. She doesn’t have her own place, and doesn’t hesitate to help if you’re truly in need, but we have friends who are making 6 figures and they’re asking her for freebies. She doesn’t even own her own practice yet!
I think it puts people in a weird spot, so I never ask for things… but if the friend offers them, might as well take it. I think it’s part of growing up, being able to take gifts without feeling like you owe someone.
May 17th, 2007 at 7:30 am
While you feel what you did to your friend, it may have been worth it to him. It was something he couldn’t do himself, and wanted. I agree you should offer to pay, but if he’s happy not keeping an exact monetary balance, then let him. Friendships don’t keep spreadsheets. However, I agree that you shouldn’t abuse the professional benefit of your friends.
May 17th, 2007 at 10:13 am
don’t be surprised when he asks you out on a date. haha…just kidding :)
May 17th, 2007 at 10:14 am
Hey Cap, you could always offer them an all exclusive personal membership to My Mint. :)
May 17th, 2007 at 1:51 pm
First of all, “helping him set up bit torrent.” Can you imagine being ignorant and trying to find someone to hire to do this? And they sure don’t do house calls! You may feel like this is nothing because it’s nothing to you (or maybe even fun), but it could still be something quite big to your friend. Your friend may feel the same way about dental services.
Second of all, people like to help their friends. It makes them feel good.
Third, despite what I just said, I often feel guilty in this kind of situation, too. Sometimes I have to remind myself that if my friend found out I needed something and didn’t ask him for help, he might feel upset.
That said, I have heard of people in certain professions getting harassed all the time for free services. Still, as long as your friend is offering, and especially if you feel like he could stop offering at any time guilt free, then in the meantime, you should go for it.
And have more communication! In this case, your friend offered you anesthetic. You could have said, “Oh, I am already using too many of your resources.” Then he might have thought to say earlier on that he would feel better with you taking that option anyway. It’s very tricky!
And make sure you still ask plenty of questions about why your friend is recommending things, even though you don’t have to worry about fraud. There still may be better options for you sometimes.
May 17th, 2007 at 3:52 pm
one of my college friends is a CPA that specializes in personal taxes. he’s been doing my taxes since they were simple. now they’re more complicated so every year i get him a 100 dollar gift certificate for him to take his wife out to a nice dinner after he’s had to put in so many 60 hour work weeks during the season.
he’s appreciative, and i get to show my appreciation.
May 17th, 2007 at 4:35 pm
All of my friends and I are pretty established in our careers. They do for me. I do for them. We don’t keep score nor do we think twice about it.
For ex: I have a friend who’s a real estate agent. I’ve asked him to pull comps, list something on MLS or use his resources to screen a tenant for my rental. No prob. Later, he may ask me a favor in my area of expertise. No prob. Not sure if the services are financially comparable, but I’ve never thought about it. Same goes for my other friends, an IRS auditor, investment banker, housing specialist, boutique owner, and computer programmer. We help each other. That’s what “real friends” do.
May 17th, 2007 at 5:37 pm
I feel that if the service is the main, income earning profession of your friend, you should be strongly inclined to pay something which is fairly close to normal rates.
A realtor pulling a few comps doesnt really count; sure its work, but it takes all of 5 mins and anyway, most realtors would happily pull a bunch of comps for anyone)
Now if the friend is giving some advice totally unbiased advice, pointing you in the right direction etc…, insiders tips, setting up connection, then thats what friends do.
The other factor is, would you have had this work/service done regardless of your friends skills. Were you going to do this dental work anyway ? Did it really need doing ? If yes, then I feel you should pay.
I think the dental situ. is clear cut;
But then there are many shades of grey here…..setting up a bit torrent is one of them !
Here, the bit torrent is something he probably simply wouldnt have done; but then again, its real work ! I tend to put this is the, ‘buy a nice dinner or bottle of wine/couple of beers’ category.
May 18th, 2007 at 1:48 am
I would love a free deep cleaning ;)
You should take him to a restaurant, bar or something and pay ;). Remember that he is still paying for the tools and stuff he is using on you.
May 18th, 2007 at 10:08 am
If the friend offers, then accept it (if it’s worthwhile for you) without feeling like you have to repay the person, I mean it’s a friend. They are obviously offering b/c they don’t expect/want repayment. For many people, it makes them feel good to give to friends or others that are less fortunate (not sayin you’re less fortunate Cap).
Quick example: I still to this day keep in touch with the volunteers that came to the ms coast. They delivered us food every day after hurricane k. They would be completely offended if I ever tried to offer to repay them now. There is nothing wrong with giving.
Now if it’s someone asking another for freebies, I don’t believe it’s right; don’t take what you haven’t been offered.
May 18th, 2007 at 11:06 am
Yes, I do feel weird accepting services from friends. My best friend happens to be really good at fixing cars, although that is not his profession. When we were younger, neighbors and family friends asked him to fix their cars, and he’d do it out of friendship. I confess I’m guilty of that once myself.
However, after I saw how often he was being taken advantage of, I stopped doing that. I’m his friend and I didn’t want to abuse the privilege. Oh, I’ll ask his advice or ask him to look at something, to see if he knows what’s wrong, but I won’t ask him to spend his time fixing it. And if he offers, which he has, I turn him down.
May 18th, 2007 at 11:55 am
If only friends offered me services! I’m usually the mooch-ee. And I’m too damn nice to put my foot down.
May 19th, 2007 at 6:30 pm
Maybe you just have it suck in your head that medical services cost a awhole lot - remember that’s a scam. My dad just went for a colonoscopy and he has no insurance - he paid $600. Normally medical places charge insurance companies 3-4k and the insurance companies pay - $600! It’s all a big scam. Mouth guards probably cost $5 in plastic…
May 20th, 2007 at 11:48 am
A secret agent will sometimes perform free services but, as a general rule, we need to be compensated for expenses.
May 20th, 2007 at 8:46 pm
I would say that you accept gracously and then keep your eyes and ears open for ways to return the favor is some form, not monetarily, but provide something that only you can give.
May 21st, 2007 at 10:39 am
I have a friend that’s finishing up dental school and whenever she gets her own practice I plan on going, if it’s nearby.
I’m also very friendly with my OB and she’s helped me out a lot since I’ve been full-time job hunting most of the time I’ve known her.
I pay both of these folks fees for appointments but they also help with lots of free samples and advice for cheaper-but-good-quality options.
May 26th, 2007 at 9:29 am
Take with thanks and repay the favor if/when you can. Like you, I would have a hard time accepting free services from a friend. But, I also keep in mind that I do things for my friends for free all the time and never think twice about it. I just go under the assumption that they feel the same way and cringe and accept their kindness. Friends are friends for a reason.
May 28th, 2007 at 6:18 pm
A) don’t throw away the free mammogram just yet . . .you don’t have to have manboobs to find something strange in your chest, and
B) we tend to take the skills we have for granted. Like someone else pointed out, “BitTorrent” is a strange, unworkable concept for some.
May 30th, 2007 at 1:46 pm
i am just amazed that you got a deep cleaning without anesthesia. i never knew a person could survive the procedure without it!
May 31st, 2007 at 2:03 am
That’s a damn nice dentist. I HAVE a dental plan and I’m still paying $200 for my deep cleaning.
http://hereverycentcounts.blogspot.com
June 5th, 2007 at 8:59 am
If the friend offered the service for free, then take it and a gift of thanks shows your appreciation. Maybe some chocolates or taffy!
But I would assume that future appointments will not be offered for free. When he recommends additional service, politely ask, how much does that cost?
For me, the ‘what do friends do’ question is answered by supporting each other, not taking advantage of each other. Have you sent other friends to him when they need a dentist? I like it when I have friends who perform a service I need or others need so I can recommend them or hire them myself.
This kind of networking opens doors to learning about random and cool things and builds your relationships as it shows respect for the work your friends do.
Kinda like a link- back!
http://wyliemoney.com/
; )
June 16th, 2007 at 10:40 pm
My ex does a lot of computer stuff for me and my husband. It is his nature to want to help people with that stuff, he’s a natural.
I work hard to not expect him to do all that, but often he’ll hear about it from our kid and call asking why did you pay a techno dude, I could have done that for you? My husband is the same way, only he’s a criminal attorney, and oy if you need his advice, you are in a mess. I hope no one I know well ever needs that advice.
Mostly I’m not good at freebies, I’d rather pay..but I’m working on being more gracious at accepting these offers. A good friend once offered to sell our house and return her commission to us, but I wouldn’t let her. Work is work, I did accept when she lowered her percentage rate. Plus now, she gets free relaxation sessions from me whenever I visit her and she answers my real esate questions when they arise.
Years ago people would ask me for baked goods in exchange for their work..you never know what might mean more to someone. Homemade sticky buns send some people over the moon.
I wouldn’t let my brother clean my carpets for free, he owns hte business,…then he wouldn’t accept money so I got him a gift card to a lovely restaturant.
Question, here’s a triangle favor, a friend wants to call in a favor from a professional photographer to take a headshot of me for my website. I’m unsure about taking a free/favor from someone I don’t even know, now if they let me pay them something. or bake them something….hhmmmm. Would love to know what other people think about that.
Jess