Archived Posts from Reviews

$0.04 for orange juice? Sweet!

Upromise Review Summary:

  • Account free to open. Set beneficiary as yourself or your child.
  • Earn rebate/contribution from grocery, gasoline, and other purchases.
  • Higher percentage in contribution when you shop online through Upromise’s portal or toolbar.
  • Program works best for an online shopper. If you don’t shop online, you won’t accumulate much in contribution.

I opened my Upromise.com account almost eight years ago, and if it wasn’t for a recent email, I would have forgot that I had an account at the college rewards/savings site.

From their own words:

Upromise is a free service that helps families earn extra money for education. It’s that simple.

We do this by partnering with hundreds of like-minded companies who share our mission. Our partners agree to provide YOU, the Upromise member, with rewards for using their products and services… and these rewards go into your Upromise account, where they become actual savings for college, grad school or even paying down a loan.

In essence, you create a free account at Upromise, register your credit cards and grocery cards, and when you dine and shop for groceries, you receive a contribution to your Upromise account when you purchase products or services that partners with Upromise. You can then use the accumulated contribution on qualified college spending.

Free money for doing what you’re already doing? What’s the catch?

As long as you’re not swayed by the marketing, there really isn’t any real catch. Upromises’ aim for their partners is to create brand loyalty. For example, whenever you buy gasoline at an Exxon/Mobil gas station, you will get $0.01 credited to your Upromise account for each gallon of gas you buy. If all else is equal and you have a choice between a Mobil gas station or another branded gas station, you will have more incentive to pump gas at the Mobil station due to the Upromise program.


Upromise Main Portal Page
Upromise Main Portal Page

Upromise Credit Card and Grocery Card Link Page
Credit Card and Grocery Card Link Page

From the screenshot on the top, you can see that I’ve accumulated $17.16 in my Upromise account (yeah, the $0.04 for orange juice is pretty sweet). Nothing exciting for an account I’ve had for over seven years — but then again, I’ve never consciously went and change my spending habit to buy specifically at any Upromise partnered companies.


Upromise Savings by Company Page
Savings by Company Page

Upromise Account Transaction Page
Account Transaction Page

It’s interesting to see that the majority of the contribution was from Exxon/Mobil purchased, amounting at $10.19. At $0.01 per gallon, that’s over 1,019 gallons of gasoline pumped in the past eight years at only one particular brand of gas station. A hefty amount of gasoline indeed!

You can easily earn significantly more contribution ($100+) if you shop online through the Upromise portal, download the Upromise toolbar, or use the Citi Upromise MasterCard — but if you don’t want to fuss with any of that, you can simply add your most frequently used credit cards (or just grocery cards if you’re not comfortable storing your CC info) and forget that you ever have an account and simply let the contributions accumulate through gas, grocery, and dining purchases.

$17.16 is not an insane amount, but that’s 1/8th of a college textbook! Woot?

Related Links:

Mmm... free stock trade

One of my hidden fetishes is to test-drive various financial services that can be found on the web. From financial management tools to low cost brokerages, you name it, I’ve probably heard of it or have tried it.

Having said that, my personal information is most likely riddled across the Internet by now, being just a few missteps away from identity theft hell. Thankfully I’m penniless, so the most they can steal from me is my sexy name, job prospect at the Department of Defense, and future livelihood.

I first learn about Zecco.com when they first launched back in 2006. Figuring they have had a year or more to mature their service, I signed up for a Zecco brokerage account about half a year ago. Or at least I thought I did.

Essentially, I filled out all my information, submit my account application and then… nothing happened. An email told me that I should get a follow-up email when my account is approved and open, but it never came.

Figuring they’re sorting things out on their end, I quickly forgot about my application, as the last thing on my mind was yet another online account I’d have to deal with.

So months later, I started to receive marketing and service related emails from Zecco, notifying me of new features, changes to policy, etc. I guess my account was opened after all.

Just as I was about to lose interest in using the account, I received an email telling me that if I deposit and fund my account with $2,500, I would receive a $100 bonus. Never one to turn away free money (cheap ass alert), I quickly shoot off an email to customer service to inquire about my account status and trading key. Within a business day, I received a reply and was off to setting up my Zecco trading account.

Zecco Trading Brokerage Account

  • 10 free stock trade each month for account balance of $2,500 or more.
  • $4.50 each for additional trade per month, and for accounts with less than $2,500.
  • No inactivity fee, no account minimum.
  • No-load mutual fund at $10 per trade (online).
  • Free ACH. Additional fees information can be found here.

The interesting thing about Zecco is that it’s two entity being served on one website. There’s the Zecco.com web portal, which handles the blogs, community forums, and social aspect; and then there’s Zecco Trading, the low-cost brokerage firm based in Ontario, CA that handles the brokerage accounts (back-end served by Penson Financial Services).

You’ll find this to be most evident in the community forum, where members often ask question related to Zecco Trading services, rates, and policies. The poor moderators often can’t answer user questions due to understandable regulatory and legal issues — quite a customer service mess when you try to mend an active online community with regulated financial services.

To be clear, this review will focus on the Zecco Trading brokerage account, not the social investing community aspect of Zecco.com.

Interface, Trading, and Depositing

Although not the prettiest or easiest of interfaces, Zecco Trading has improved a bit since launch. In fact, during the course of my account usage, they’ve revamped the ACH page to make depositing and transferring of funds much easier and more intuitive. Initial setup of a link account was a bit hard to figure out, but should be much easier and straightforward now with the interface ramp-up. Transfer was fast and cleared within 1-2 business day (although I believe initial deposit takes 5-10 business days to clear).

Not being an active trader, I can’t provide too many insight on the trade and quote system. Zecco claims the industry standard of 30 second for order handling, and my limit orders were executed fast within seconds of reaching their limit. There’s no Level II quotes of course, and no streaming quotes, so to get the latest real-time quote you’ll need to re-click the quote button. Modifying an order also seems to take awhile, so you’re probably better off canceling the old order and inputting in a new order. If any of this matters to you, then Zecco is probably not right for you (at least, as a primary trade account anyway).

Each trade executed will result in a paper statement being mailed, detailing the transaction. A fairly standard practice, but it appears there’s no option to turn the paper trail off or have users sign for electronic delivery of notifications and statements (an easy way to reduce cost for them so it should be a no-brainer, most likely something they’ll implement eventually). [Update on this below].

I made a few trades to give the service a test, and it was definitely refreshing to buy stocks without having to price in the commission charges (SEC fees are still there, of course). My last trade was an incredibly exciting one, a semi-short term treasury bond ETF (iShare SHY), to balance out my other ridiculously allocated portfolios.

This last trade highlights one good reason to have a Zecco Trading account: with trade commission out of the way, buying a lump amount of low expense ratio index or bond ETFs can be quite attractive — especially for retirement accounts such as IRAs.

Customer Service and Information Finding

One of the things that I hate the most is having to dig through a website just to find standard information. Things such as money market sweep account rate and their accompanied prospectus should not be difficult to find. It seems that Zecco would rather constantly point you to contact their customer service via email or phone, instead of having all the information in an easy to find location in the first place.

Having said that, all my instances of emailing customer service were without issues. I first emailed customer service about how I can setup my trading key, and was greeted with a prompt clear reply on how to get setup. Other emails about rates, minimums, forms were also replied with a timely and informative matter. This isn’t the case for other people on the web, so I was either lucky or others were unlucky.

Random Margin Calls and Outages

Give us your money or Vito will get ya.

Talk about a deal killer. Before I even started actively making trades on my Zecco account, I received an email from Zecco Trading’s margin department, issuing me a maintenances margin call. For those that don’t know, a maintenance margin call generally occurs when your margin account value has dropped to such a value that your equity percentage fell below the minimum maintenance requirement. Basically, you borrowed money to buy stocks and your stocks dropped too much in value, now the broker is asking you to fund more money into your account or your assets will be liquidated and you’ll be sh*t out of luck.

Now, because of the generic name of the “From” line, I immediately thought that one of my brokerage account was compromised and someone went on a stock buying spree, as most of my accounts only had $15.36 available in cash (enough for four meals at In-n-Out).

Well, Cap, good old buddy, I thought to myself. This is what you get for having trillions of accounts — you’re bound to get screwed over one of these days.

Upon further reading of the email, I realized that the email was from Zecco, my recently funded account that I haven’t even executed a trade in yet. Thinking it to be an error, I logged into my Zecco Trading account to double check, and sure enough my account was still at its normal value.

Minutes later, I received another email from customer service, notifying me that they’d like to “recall” the margin call message. I guess it’s their way of saying, “Sorry, looks like we sent an alarming email to the wrong person. Our bad!”

A quick Google search reveals that I wasn’t the only one to receive such an email (and not just on that particular day). An instance of a customer service rep “fat finger” frequently hitting the wrong button? Whatever the case, projecting the image that you may not know how much we have in our account is never a comforting factor.

Besides the random margin call email, I also experienced a random website outage during weekday trading hours. Just a few weeks ago, Zecco’s site was down from unknown reasons. Upon visiting the site, I was greeted with a message that a “scheduled upgrade” was in progress. A scheduled upgrade on a Monday morning at 11 AM EST? Right…

The outage of course didn’t affect me as I don’t actively trade, but the downtime wasn’t acceptable either for an online-based brokerage.

Free Trade is Attractive but Service Quality is Questionable

It’s hard to recommend a Zecco Trading account to anyone, given my experience, but the fact of the matter is, the free trades are for real and do work. I can see a two types of users having this account:

  • Someone that knows exactly what they’re getting into, and will utilize the 10 free trades to supplement their other online brokerages.
  • A light long-term investor who needs the occasional trade and will never need more than the 10 free trades per month.

If I didn’t receive the mistaken margin call, and if the interfaces were more user friendly, I can easily recommend a Zecco Trading account as a potential IRA choice. For a retirement account, being able to make commission free trades makes many low-cost ETF much more attractive, especially if you can’t make large lump sum purchases. You can potentially have a very diversified portfolio for very little initial funding!

Zecco has had awhile to polish up their service since launch, but it seems that they’re expanding faster than they can service their current customers properly. Their initial offering of 40 free trades per month with no minimum balance required was indeed very attractive, but the change to only 10 trades per month with a minimum balance seems to have jaded quite a few people.

The website has been revamped quite a few times, they are offering more tools for their users, and it appears customer service is getting better and better. They have raised much more capital in recent months, so they certainly have the assets to improve their service and product, provided they hire the right people to execute. Still, I’ve been seeing their advertisement much more frequently on top-tier news/finances websites recently, so whether or not they’re spending their fund at the right places, and whether or not the business model is sustainable is something that remains to be seen.

Pros:

  • Sure it’s not 40 free trade anymore, but 10 free trade is still 10 free trade.
  • Fast customer service email reply (for me anyway).
  • A nice community forum with smart members and moderators.
  • Free trade / low commission makes various ETFs an attractive offer.

Cons:

  • Seemingly unreliable and unpolished
  • Numerous customer service complaint on web
  • Difficult to find proper information on website
  • May change amount of free trade per month again or require higher account balance.

Related Links and Resources:

Update on Paper Statements:

Funny thing. After I finished writing this review, I found out through browsing my blog feed that Zecco has now “allowed” their users the option of electronic statement and trade notification. It’s not too much of a choice though, as Zecco will start charging users $1.50 per trade confirmation and $2 per paper statement after May 30th.

I’m assuming they sent out the new changes and extra fees notice via email, but for whatever reason I didn’t get the notice. Still not sure why they didn’t limit cost and headache in the first place by having electronic delivery as an available default option.

Lending money to strangers online could be pretty silly or pretty awesome depending on which website you’re on.

I first read about Kiva.org from Ramit’s Friday Entrepreneurs back in August of 2006.

First impression? Pretty neat. Bookmarked it, fell asleep, and soon forgot about it.

Yesterday, with an In-N-Out burger in one hand and a greasy mouse in another, I trolled Bloglines and came across another pf blogger’s post on Prosper.com — which I promptly typed into Wikipedia’s search box to see how Prosper has changed since launch. (Anyone else type things into the Firefox search box while they read articles or watch TV?)

While reading about Propser’s shady handling of its online forum, I noticed the “See also” link to Kiva in the Wikipedia entry.

“Hmm, I wonder how’s Kiva coming along?” I thought to myself as I click on the link and flicked the onions out of my burger.

Minutes later, before I even finished my juicy burger and strawberry shake, I found myself lending money to strangers online — all it took was only a few minutes.

Microcredit what?

Kiva.org is a non-profit organization that partners with microfinance networks across the globe to provide microcredit to low-income entrepreneurs. In gist, microcredit is the lending of very small amount of loans. It’s like letting your friend Bob borrow $50. Except Bob isn’t going to use the $50 to buy a PS3 game — he’ll be using the $50 to further his business and create more wealth.

Easier than Buying that Beanie Baby Off eBay

Lending money to various entrepreneurs across the globe is incredibly easy. You browse through the list of lenders by clicking the “Lender” tab, pick the listing you want to lend to, select your amount, click “Loan Now” put in your PayPal info and you’re done.

The spiffy list of borrowers

Borrower Listing Page

The lender's profile page

Lender’s Profile Page

After you’ve extended the loan, you will receive email updates in regards to the status of the loan and the progress of the business in which you’ve extended the loan to.

The flow of money is fairly simple. You extend the loan via a credit card transaction; Kiva collects the fund (100% of which goes to borrower, since Paypal is waiving transaction fee); the funds are transfered to the field partners which administers and collects the loan repayment; you receive your repayment into your account and you can withdraw the amount or lend to another borrower.

Not Really a Handout

Loans extended on Kiva won’t generate interest for the lenders (although the microfinancing field partners of Kiva do charge interest to borrowers), thus if you lend money on Kiva — you will only get your principal amount back. There is of course the risk of the loan defaulting, in which case you may lose your money.

With those in mind, why should anyone lend money?

Kiva’s pitch: By choosing a business on Kiva.org, you can “sponsor a business” and help the world’s working poor make great strides towards economic independence. Hence, “loans that change lives.”

My opinion? Sounds good to me. On one hand, you’re helping someone. On another hand, you’re not exactly giving a handout — these are loans that should be repaid, after all. Plus, more often than not, these loans are a means for them to produce more wealth and value — not to pay off debt incurred from excessive shopping.

Thus far, Kiva has had a pretty amazing repayment rate of 100%, an on-time payment rate of +99%, and the microfinance institution that Kiva partners with are required to meet Kiva’s due diligence standard.

Microfinancing isn’t without problems, borrowers can easily use their funds on transactions other than the ones stated, and microfinance institutions can’t always find the perfect borrowers. Still, as a website that utilizes the Internet to increase the reach of funding for microfinancing institutions across the globe, Kiva is doing a pretty spiffy job.

Related Links

myFICO.com review discount

Review Content:

  1. All About FICO Scores
  2. myFICO.com Review & Discount Code
  3. Credit Report Review
  4. Review Conclusion
  5. Review Pros & Cons

FICO scores are a lot like lottery tickets. You’re paying for a bunch of numbers that will become meaningless (sort of) in the future. One of them can potentially save you thousands of dollars, while the other is a complete utter waste of money.

FICO What? (top)

Look, there are about seventy-two hundred articles about FICO scores on the web (yup, counted). If you’ve read at least four hundred of them, you can skip ahead and go straight to the review. If not, you’ll do yourself a grand service by reading this.

FICO scores are a set of three numbers that represent your credit worthiness; they are computed by the Fair Issac Corporation. Each of the score is derived by your credit history from each credit reporting agency: Equifax, Experian, and TransUnion.

Because your credit history may vary from one credit reporting agency to the next, your FICO scores may be different from one another. The scores will also change when the information in your credit report are updated as time pass.

Basically, FICO scores are credit scores. For the banks and lenders that do use FICO scores, the scores can affect their decision in whether to extend you credit and the amount of interest you’ll be charged. The FICO score ranges between 300 and 850. The higher the numbers, the more likelihood you’ll be approve of credit and the more favorable your interest will be.

In a nutshell, understanding your FICO score can help you understand the type of loan you should be able to acquire. This means, if an auto dealership’s finance department is giving you BS interest rates, you’ll know it. Understanding how some factors influence the score can also help you obtain the best possible score before you apply for a mortgage, in which a large difference in score can mean an extra percentage or two in the mortgage loan — potentially thousands of dollars in the long run.

FICO Scores = Credit Scores, but Credit Scores ≠ FICO Scores

This is where it gets a bit silly and confusing. You should realize that although FICO scores are a type of credit scores, not all credit scores provided out there are FICO score. The exact algorithm used by Fair Issac in computing FICO scores are a closely guarded secret, thus credit scores from other sources are not the same as FICO score, even if they are similar in score or ranges.

Getting a “FAKO” score (a score not computed by Fair Issac) from Company X is mostly a waste of money. If a particular lender does not use the score you obtain, then your scores are pretty much worthless. It’s like running to the creditor saying: “But Bob says my credit score is 1,000!” Pretty silly when the creditor doesn’t know who Bob is.

Fair Issac claims that 90% of the largest U.S. banks use FICO scores. Whether your actual prospective lender uses FICO score as a factor or not is up to them, though at the end FICO scores are a good indication, and one of the industry standard in knowing where you stand in terms of credit worthiness.

Give Me the Review Already Please (top)

myFICO.com’s FICO Deluxe / Complete

Price: $47.85 (one-time purchase)

Discount Code: CPPSAVINGS for 20 ~ 25% off

What you get:

- All 3 credit scores & report.
- Viewable for 30 days from date of purchase.
- Explanation for factors affecting each of your scores.

Buying the score is fairly straight forward. You click on purchase, input the discount code, fill out your personal information and pay Fair Issac via credit cards. You’re require to open an account so you can log-in and view the scores and report, all standard stuff.

Before you receive your report and scores, you’ll be asked a series of question based on your credit history, to determine your identity. In the event that they’re unable to verify your identity online, you can call a number provided on-screen, in which a service representative will confirm your identity.

I. The FICO Scores

The website interface is pretty easy to navigate. Upon log-in, you’ll be presented with your FICO score and the date the scores are obtained. Next to the score is a spiffy certification-for-the-real-deal.

Bah. $38.28 for three numbers.
The Login Page

Clicking on each of the score will bring you to the FICO Score summary page. You can check out an example of such a page here. The FICO Score page explains in detail what the score means to you, it will basically tell you how good or bad your credit is, and how likely it is for you to obtain credit base on the scores. There is also a summary of factors that affect your score, in which the positive and negative factors are listed and briefly explained.Clicking on the “Top Positive Factors” and “Top Negative Factors” page will give you further details on the factors that affect your score. For FICO score newcomers, this page can be pretty informative, especially for those taking steps in improving their credit.

Your FICO Score Summary Page
Your FICO Score Page
How Lenders See You Page
How Lenders See You Page

The “How Lenders See You” page is another informative page, giving you a low down of how you are seen in the eyes of lenders. This includes your risk factor and a ball park interest rate for various different type of installment loan. Examples listed are a 30 year mortgage; a 15 year home equity loan; and a 48 month auto loan.

The interest rate numbers provided on this page appears to be up-to-date and sourced on the day you purchase the score, as my numbers are clearly higher than the one shown in the example page. Also in the “How Lenders See You” page, Fair Issac provides you with an extreme example of how your credit score can affect the rates you pay: If you score dropped from 792 to 510, you would pay $464 more each month in interest.

The last tab within the FICO score section is the “FICO Score Simulator.” The simulator provides an estimated score base on a list of what-ifs, such as “what if you pay down your balances on your credit card.” You can also click on the “simulate best action” button to see which action might result in the best improvement of your score. The simulator is pretty basic, with no-brainer what-ifs such as “what if you max out your credit cards.”Overall, the FICO score section is informative. Each of the information presented to you is accompanied by a decent amount of explanation to help you better understand the factors that influence your score.

II. The Credit Reports (top)

The credit reports provided by myFICO.com are woefully basic and lacking in information. The first few tabs are self explanatory. “Negative Items” show things such as bankruptcy, collection, and delinquencies — if any. The “Inquiries” section shows the number of recent inquires resulting from you apply for credit. You should note that shopping for the best auto or home loan within a certain time period will not result in multiple hits of inquires to your credit report.

The “Accounts Summary” page simply lists a few stats that are important. You’ll see the number of accounts you have, the number of accounts with balances, number of accounts that are negative, the total balance on all accounts, and the length of credit history.

Clicking on each of the accounts listed will show you a wee bit more information on each account. You will see information such as the type of account (revolving or installment), the credit limit or high balance on the account, the minimum monthly payment or the terms of the account.

There isn’t much that can be mentioned about the credit report section of myFICO.com. Compare to the individual reports you receive straight from each credit reporting agency, the report shown on myFICO.com is a definite reader’s digest version.

Take the inquiries section for example. In the myFICO.com report, you only given the hard inquiry information, while soft inquires are not listed. Compare to a report from a credit reporting agency, the credit reporting agency may show you all the soft inquiry within the past year.

Because myFICO.com utilizes one interface for all three different report, some of the information provided (such as credit limit and high balance) may be unclear and difficult to compare. To really get a clear look at your credit report, especially for the task of fixing potential mistakes, you are much better off requesting each individual report from each of the respective credit reporting agency. Don’t forget they’re available free once per year.

III. Different Scores?

As you can see from the picture above, my Equifax and TransUnion score are different by about 28 points — although a fairly significant amount in terms of FICO score, for my particular situation the score difference aren’t too striking.

One of the advantages of obtaining your three FICO score is the ability to quickly see the possible differences in your credit report. As the scores are computed base on the credit report from each perspective agency, the resulting score can show you which report may be similar and which report may differ greatly.

In my situation, the extra 28 points can be attributed to one authorize user account that’s shown on the Equifax report, but not on the TransUnion report. The inclusion of this one account resulted in an extra $15,000 difference in credit limit, and also a difference of almost 11 years in credit history. A pretty significant difference!

Big history difference here

If you want to read more about the importance of different credit score, you should check out the related post linked below.

IV. No Report, No Scores

There’s a certain caveat you should know about getting your FICO score from myFICO.com. If for whatever reason a credit reporting agency has blocked off your ability to receive a credit report online (thereby forcing you to request the report by snail mail), Fair Issac will also be unable to get you the score from that particular agency, since the scores are dependent upon the information within the report.

This is the reason why my scores from Experian are not shown above, because Experian has recently prevented me from obtaining my credit report via the online method.

When you try to purchase all three score in a situation like this, you’ll receive an unable to confirm identity message from myFICO. If calling the number provided doesn’t resolve your problem, you can simply try ordering each score individually to see which of the agency may be the source of the problem.

V. Not The Only Factor

You should know that although FICO scores are one of the more widely used scores by large US banks, it is NOT the only factor a lender use to determine your credit worthiness! Just because you have ass kicking FICO score does not mean you’ll never be rejected for credit. Besides other factors such as income and actual credit history, many large banks also have their own scoring system in determining credit worthiness.

VI. Worth the Forty Bones? (top)

The expensive price tag, when compare to other available credit score can be attributed to the fact that FICO scores can mostly only be obtained from Fair Issac. If you were already planning on getting your credit score, you should obtain them from myFICO, as scores from other sources may not pertain what-so-ever in the eyes of your potential lenders.

If you have never, ever, taken a peak at your FICO score before, the price tag may be a fair deal — especially if you read all of the information provided to you. The FICO Score pages do a great job explaining the details of a FICO score, specifically, your FICO score.

For the people that are improving their credit, scores from myFICO can be a great indicator of how well you’re doing in your credit fix. You should note that fixing bad credit takes time, and forty bucks can add up quickly over time; so you should request your score in moderation, and only when you know significant changes have been made to your credit history (e.g. bankruptcy finally removed from your credit report).

Other people that will find FICO scores extremely helpful will be those shopping for a home or auto loan. Knowing your FICO score will insure that you’re less likely to accept unfavorable loan terms due to lack of information.

If you already know your FICO score and have not made any significant changes to the way you manage your credit, than you definitely don’t need to obtain your FICO scores.

If you’re buying the FICO scores for the credit report, you will be sorely disappointed. The information provided are basic at best — they’re more of a tacked-on bonus, which makes the scores themselves even more expensive. Remember, you can always obtain credit reports for free once per year.

Finally, if you’re running a crappy personal finance blog and have finally ran out of crap to make fun of, and you decided to actually provide some information to your readers (specifically a review on myFICO.com), you will most likely have to shell out the dough for the scores.

Pros: (top)

  • Scores are the real deal
  • Scores are more relevant compare to other offerings
  • Great information for beginners
  • Helpful gauge in credit improving process
  • Helpful guide in shopping for auto/home loans

Cons:

  • Come on, $47.85? (or $38.28 with discount)
  • Too little credit report information
  • At the end, just one of many other factors
Related Links and Resources:

Chances are, you have more than ten financial accounts. Keeping track of them is probably hectic, unless you have photographic memory; in which case, remember that time you opened the door while your parents thought you weren’t home?

Anyhow, lot’s of financial accounts, too much hassle to keep track of them individually.

What do you do?

In comes Yodlee, an online banking account aggregation service, which also happens to be utilize by many major financial institutions. Yodlee is free to sign-up and use, and the only reason why you don’t hear about them too much is because they do not market their product directly to the consumer.

The gist of it is really simple. You register for an account at Yodlee, add in your financial accounts, click the update button—and bam, all your account informations are updated and you are now in financial organization bliss.

Two Choice of Yodlee

Yodlee MoneyCenter

Yodlee MoneyCenter

Yodlee Dashboard

Yodlee Dashboard

There’s really no difference in features in the type of Yodlee you choose, except for the way the information are presented to you. If you prefer an all-in-one screen view, you should go with Dashboard, if not stick with the single format view from MoneyCenter.

How To Sign-Up With Yodlee

  1. Head over to Yodlee’s Financial Application
  2. Pick the format you like and click Log Me In
  3. Click on the Registration link above the log-in
  4. Fill in all your info and click register

Done deal.

Using Yodlee and its Features

Adding accounts is also fairly straight forward. Click on the Add Account Tab and type in your financial institution’s name to search for it, or click on the popular account tab to see if your account is listed there.

Types of accounts you can add:

  • Banking Accounts
  • Credit Card & Reward Accounts
  • Telecommunication Bill Accounts
  • Payment Service (PayPal) Accounts
  • Investment and Insurance Accounts
  • Loan and Mortgage Accounts
  • And even web-based E-mail Accounts!

Yodlee contains a BillPay service, where you can make payment to some of the accounts you’ve added, such as credit card bills and cable service bills; pretty handy! Another semi-useful service is the Yodlee Financial Calendar, which allows you to see when the bills are due on a calendar map.

Yodlee BillPay

Yodlee BillPay

Yodlee Financial Calendar

Yodlee Financial Calendar

Besides the features listed above, there is also a Net Worth tab that shows your net worth in a bar graph format. You can also check out the spending report, although it isn’t too accurate unless you actively manage the categories for each specific transaction. You’ll find that many of Yodlee’s features are similar to those of MS Money and Inuit Quicken.

Even More Yodlee Choices

With their recent update, Yodlee has been noted to be slow to access for some user. As you can tell from the above pictures, some of the sample accounts I added were having trouble updating. For those with significant access problem with Yodlee, you can try their service from various other financial institutions:

Of course, signing up service in these other institution will require you to trust your information with their database and security. If you’re a HSBC or Bank of America customer, you should check out HSBC EasyView and Bank of America’s My Portfolio.

Update: Mint.com is another upcoming provider to free online account aggregation that utilizes Yodlee.

Paranoid Users Beware

The problem with an financial account aggregation is that all your password and information for each of these financial accounts are stored in one central location. Not a good thing if you don’t trust Yodlee’s security capability.

There are a couple of things you should know about Yodlee though. First, many of the largest financial institution utilize Yodlee technology for their online account services. If you’re banking at Bank of America, Citi Bank, or HSBC—you’re already using Yodlee services. In fact, those respective banks probably offer a similar account aggregation service on your online account, powered by Yodlee.

Second, under federal banking regulations, you have quite a few rights when it comes to electronic fraud. As long as you’re up top of things and notify fraudulent activities fast (within two days), you’re only liable for up to $50. Within sixty days, the cap rise to $500. Anytime over that though and you’re sorta SOL.

Still Pretty Damn Convenient

Fact of the matter is, an online financial aggregator is flippin’ convenient. For me and many others, it’s well worth the small risk. There really shouldn’t be any big problem if you take basic precaution with your private information and be proactive about the security of your computer.

Without online aggregator service like Yodlee, life can be hectic. Let’s face it, no body likes logging into sixty different accounts everyday just to make sure their significant other didn’t blow all their money on Texas hold’em.

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Review Content:

  1. Account Opening Process
  2. Account Access & Interface
  3. Online Bank to Bank Transfer
  4. Bank to Bank Transfer Speed
  5. Customer Service Functionality
  6. Overall Account Impression

Updated 8/05/2008

HSBC Direct is a “recent” player into the high yield online savings account market. They started offering the account back in 2005 with little fanfare, but as of recently, they have fully unleashed their advertising war chest onto the competition.

I’m going to admit here that I enjoy their TV advertisement. The little red piggy bank rolling around amuses me (I’m easily amused). It makes me feel warm and happy inside. True story.

I’ve had an account with HSBC Direct for over six months now, so here’s my full HSBC Direct Online Savings Account review.

Account Opening Process (top)

Opening an account at HSBC Direct should be a breeze for most people. You fill in the usual personal information and type in other information requested. HSBC’s opening application distinguished itself with a few convenient features:

  1. You can save the application and finish it later
  2. Different options for linked account verification

When you open an online savings account such as HSBC Direct, you will usually have to link the savings account to an existing checking account. To verify the linked checking account, most banks will usually do a two deposit verification method. In this method, two small trial deposit will be made to your checking account, which you later verify the amounts to confirm your identity as the account owner.

One of the account verification methods is an “instant verification” process, which simply requires you to input your online account information (the login & password) of the checking account being verified. The instant verification is limited to the Yodlee online banking solution, an online banking method that most major banks utilize.

The rest of the account opening process is smooth, albeit slow. Unlike ING Direct, which allows you to open an account without waiting for any mail — a problem with many online-only-accounts from traditional bank, is that the account opening process still heavily relies on snail mail.

HSBC has the same problem, but fortunately the mails were sent within a reasonable time period. You should expect to receive six separate mail piece:

  1. Temporary login for online access
  2. Temporary password for online access
  3. Account number and ABA routing number
  4. A letter informing you that the ATM card is on its way
  5. The actual ATM card
  6. The PIN for the ATM card

You will need all of the mail above, except #4, to have full access to your account. The time frame for the mail to arrive will vary depending on your location. It took about 12 business day for me to receive all the mail from New York to California. It’s understandable that this information was sent separately, as privacy and security is important — but HSBC can probably streamline the process better & faster.

Account Access and Interface (top)

When I first got an account at HSBC Direct, the domain HSBCdirect.com was not setup yet — in fact, it wasn’t even called HSBC Direct yet. It took a bit of digging to find out where to login to access my account. Today, all you have to do is head to HSBCdirect.com and the link for account access will be on the front page.

The first page you’ll see when you login is fairly straight forward. You will be greeted by an Account Summary page, which gives you a quick summary of your account balance as of today. Click on the left picture below to see the Account Summary page.

 

The Accounts Detail page is self explanatory. You will see balance information such as bank balance, available balance, last state date, year to date interest, and the last nine transactions on your account. If you wish to view previous transaction, you will have to use the transaction search function, which allows you to search through different date and amount ranges. One feature that’s lacking is a daily update of interest earned for the month. You can click on the right picture above to see the Accounts Detail page.

You can also export your account data and specific transaction date ranges into three different file formats. HSBC supports Quicken (qfx, qif) and MS Money (ofx). Your account statements can be view with the eStatements tab, which also allows you to save & print the statement in pdf format.

Online Bank to Bank Transfer (top)

This is the meat of an online savings account, the online transfer capability. Clicking on the Bank to Bank Transfer tab will bring you to an annoying Security Key screen. In order to create a Security Key, you will need your ATM card number and its PIN number, both of which will arrive via snail mail. In another words, you won’t have full access to your account until you receive both of those mail piece. You are required to use the virtual keyboard to input your security key. HSBC requires a certain length to the security key, so it can become quite a hassle to input the key. Click on the left picture below to see the Security Key interface.

 

Once you have input the security key, a new window will open up with the Bank to Bank transfer feature. In this page, you can add, remove, and transfer funds between accounts. The interface is straight-forward, adding accounts requires the usual two trial deposit verification. A great thing about HSBC’s Bank to Bank transfer is that it allows an unlimited amount of accounts linked. You can add your checking, savings, and brokerage account from various financial institutions. The Bank to Bank electronic transfer service is provided by CashEdge.

Be aware that some accounts cannot be linked to the HSBC Online Savings Account, such as the ING Direct Oranges Saving Account. According to HSBC, members of the CashEdge network can exclude themselves from being linked. Apparently ING Direct excluded themselves to be linked (an understandable action to prevent easy withdrawal of account funds to their competitors). You can click on the right picture above to see the Bank to Bank Transfer interface.

Bank to Bank Transfer Speed (top)

Up untill this point, everything about HSBC Direct is decent enough. Unfortunately, there’s no such thing as a perfect banking experience, so here’s the drawback to the HSBC Direct account — the online bank to bank transfer speed. Compare to other competitors ACH transfer speed, HSBC’s transaction speed is ridiculously slow. Through my various transfer to and from various accounts, the transaction speed of HSBC is usually slower by 1-2 days, and at times, 3 days slower. Whenever I push a transfer from another source to HSBC Direct, the deposit will show within a reasonable 1-2 business day time frame. However, if the situation is reverse, and I pull the amount from that account to HSBC, via HSBC’s Bank to Bank transfer feature, the same transaction takes an extra business day or two.

There is a great HSBC Direct transfer speed experiment that can be found over at MyMoneyBlog.com. In the experiment, Jonathan conducted various transfer through different financial institutions. The result is quite interesting and correlates with my experiences with HSBC Direct. You should definitely check out Jonathan’s post for more information.

The lowdown on the transfer speed is that HSBC is probably keeping a day or two of interest through the ACH — interest that you’re not earning. When you utilize the Bank to Bank Transfer, you should pay close attention to HSBC’s transfer schedule, and make due sure you initiate transfer before the 8 PM EST cut-off. Looking at HSBC’s transfer schedule, the best days to initiate a transfer would probably be Sunday through Tuesday.

Customer Service Functionality (top)

You can contact customer service via the Bank Mail interface in the online account, or by calling HSBC at 1-800-975-HSBC. The call center is 24/7, although the quality and availability of support will vary depending on the time called. Your best bet for non-emergency inquiry would be the online Bank Mail feature. Response time for my test questions were within a reasonable 4-8 hours time frame. Answers provided were thankfully not robotic responses. The response to my basic question about how-to use a function was written clearly and straight-forward.

Contacting customer service via phone definitely leaves a lot to be desired. The wait time at peak business hour can be quite long (over 10 minutes) and at times, you may reach a customer service rep that’s not knowledgeable on the HSBC Direct Online Savings Account. According to Gethuman.com, the fastest way to reach a human operator at HSBC is by calling 1-800-477-6000 — press 1, 3, then 0. It would be great if HSBC eventually introduces a specific number to reach operators that specialize in HSBC Direct specifically.

Overall Account Impression (top)

As mentioned, HSBC’s questionable ACH delays can be a big turn-off to many, but in my opinion it isn’t a major issue for a savings account. It would have been great though, to use HSBC Direct as a central hub to transfer funds, thanks to the account’s unlimited account linking capability.

HSBC Direct’s APY rate is consistently competitive among other no fees, no minimum accounts. They have stay within the market’s rate, and at times have lead the pack. Although you are required to have $1+ to receive the current APR, unlike Emigrant Direct, your account at HSBC Direct will not be closed if the balance reaches $0. I’ve had $0 balance at HSBC without issue, but to be safe and avoid hassle, you should still leave a small amount in HSBC Direct.

If it wasn’t for the slow ACH transfer speed and a few other minor quirks such as the Security Key interface, HSBC Direct would be a pretty sweet high-yield online savings account. That said, HSBC Direct is still semi-sweet — like, kettle corn sweet.

Pros:

  • Competitive high-yield rate
  • No fee, no minimum, FDIC insured
  • Unlimited account linking
  • Decent account opening process
  • Functional, error-free site

Cons:

  • Slow ACH speed compare to competitors
  • Hassle access to ACH due to Security Key
  • Snail mail required for account opening

Current Rate:

  • 3.50% APY through 09/15/08
Related Links and Resources:

Dave Ramsey's Total Money Makeover The Total Money Makeover:
A Proven Plan for Financial Fitness

Author: Dave Ramsey

Publisher: Nelson Books

ISBN: 0785263268 - Hardcover, 244 pages

URL: www.totalmoneymakeover.com

Dave Ramsey hates debt.

If I was debt, Dave Ramsey will smite me down where I stand.

Just like the authors of the other book reviews I’ve done, I’ve had no prior experience with Dave Ramsey’s previous work (I was illiterate till recently). The only reason I picked the book up from the library was because I thought the guy on the cover was Steve Jobs (turns out he’s not).

As I’ve mentioned, Dave Ramsey doesn’t seem to be fond of debt. There’s a good reason for that - he use to be in the debt hole himself. In fact, he was bankrupted. He went from fairly rich at 26, to fairly poor within a few years. After declaring bankruptcy, he took a hard look at himself and how he handled his money.

Ramsey started the second chapter of the book discussing the effects of denial on those with debt. He challenges you to take a look at your own financial picture, and examine if you’re in the hole or not. The book continues on with two very important chapter, specifically, the chapter on Debt Myths and Money Myths.

In Debt and Money Myths, Dave Ramsey lays out many of the common myth that can be often associated with debt, or general money matters. The Debt Myth chapter is basically focused on tearing down the often sold debt ideas within our society, while the Money Myth chapter focused on the financial mentality of people.

Here are some noteworthy ones:

Debt Myth: Make sure your teenager gets a credit card so he or she will learn to responsible with money.

Truth: Getting your teen a credit card is an excellent way to teach him or her to be financially irresponsible.

Money Myth: I’ll just file for bankruptcy and start over, it seems so easy.

Truth: Bankruptcy is a gut-wrenching, life-changing event that causes lifelong damage.

Money Myth: I can’t afford insurance.

Truth: Some insurance you can’t afford to be without.

Many of the debt and money myth are pretty solid, although I do question some of his debt myths. Specifically the anti credit card platform. One of the debt myth Dave Ramsey argues against is the fact that debit cards do not have more risk than credit card. I agree with that point, but he also failed to mention the broader protection afforded by credit cards. Of course, the benefits of credit cards can easily be overshadow by irresponsible usage.

Continuing on, the rest of the chapters lays out Dave Ramsey’s plans for attacking debt and building wealth, which he calls the “Baby Steps.”

The Baby Steps can be lay out as this:

  1. Start an emergency fund of $1,000.
  2. Pay off all debt fast using the “debt snowball” method (except mortgage).
  3. Build emergency fund to cover 3-6 months of expenses.
  4. Invest 15% of household income into Roth IRAs and other pre-tax retirement accounts.
  5. Save for your child’s college fund
  6. Pay off home early
  7. Build wealth and give! (Mutual Funds & Real Estate)

Couple things about the baby steps. They’re pretty solid besides a few things. His college saving suggestions are all pretty dead-on, except for the out of place mention of serving in the National Guard as a means to pay for college. I have nothing against military service, but an important decision such as that should warrant more discussion, instead of a simple one sentence mention, as Dave Ramsey did in the book.

The methods to build wealth (or lack thereof) via mutual funds and real estate is also questionable. I understand that the book centers around debt reduction, so the wealth building portion of the book can be lacking - but suggesting mutual fund without providing more insight can be a bit misleading. If a person is not careful in his selection of funds, he can easily be losing money through fees. Not to mention the fact that many mutual funds have poor track records in beating the market.

The complaints (on Baby Steps) aside, Dave Ramsey’s method of debt reduction, although at times a bit aggressive, can be implementable. Each of the Baby Step he list are important aspect in a person’s financial life, and his emphasis on emergency funds are well appreciated. As you read through each of the chapter on the Baby Steps, Dave Ramsey explains the importance of each step and supplements his points with stories from real life families. This brings me to another problem with the book. Of the 244 pages, many of them are riddled with excerpts of stories after stories. In fact, the last few pages of the book contains even more Total Money Makeover stories. Showcasing result is fine and dandy, but too much of it can become unnecessary fluff.

My beef with the book doesn’t stop there, unfortunately. If you’ve read Dave Ramsey’s previous book Financial Peace before, you really don’t have to bother with this book. While I was reading The Total Money Makeover, I checked out some of his previous work so I can compare and contrast. It didn’t take me long to realize that The Total Money Makeover is simply Financial Peace repackaged, with plenty of fancy products supplementation. The Financial Peace University, My Total Money Makeover website, and the Total Money Makeover Workbook are all clear examples of excessive fluff.

It’s a bit silly to tell people to avoid buying into debt, and then have the last few pages of your book looking like a late night shop-at-home infomercial. The book’s tag-line of “If you will live like no one else, later you can live like no one else” didn’t really help in negating the infomercial feel too.

Still, some of the content in The Total Money Makeover aren’t total crap. Yeah, the extra product placement towards the end is a real turn-off. Sure, repackaging a previous written work as a new work is a bit shoddy, but within all the fluff and the “You can do it!” cheerleading, there are some meat to be found.

If you’ve already read his previous work, then The Total Money Makeover isn’t a necessary read. If you’re wallowing in debt and you haven’t read his work yet, The Total Money Makeover can be a helpful reference in adjusting to the right direction of debt mentality - but be careful to not rely on it (and its supplemental products) as a guide to building wealth.

Pros:

  • Good at dispelling many debt and money myths
  • Works well as a motivational tool in debt repayment
  • A debt reduction method that looks to be solid
  • Places emphasis on the importance of emergency funds

Cons:

  • The anti-credit position is a bit overbearing
  • Way too much stories making up the content
  • Very similar to previous work
  • Too many product placement & supplementing programs
  • Careless mutual fund suggestions
  • Depth-less wealth building content

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