Crappy Follow-Ups Are Stupid
Posted by Cap in Customer Service |- Ordered Stuff at BestBuy.com
- Called to cancel order at BestBuy.com
- Received Follow-Up Email Regarding Customer Service:
And that was the entire email.
It’s blank. No links, no survey questions. Nada.
I couldn’t even tell them that their Customer Care hotline sucks.
7 Comments to “Crappy Follow-Ups Are Stupid”
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March 16th, 2006 at 5:33 am
Well, technically, they CAN say that they DID reply to you!
March 16th, 2006 at 10:30 am
you got me there
March 16th, 2006 at 12:44 pm
Is there any personal contacts on their site that you can directly email? Or ry going to the actual Best Buy corporate website.
March 17th, 2006 at 8:56 am
I just found a website regarding Best Buy. I guess lots of people have bad experiences with the return policy and long term service agreements. Check out BestBuySucks. com
March 17th, 2006 at 11:07 am
Leaving a complaint on http://www.ripoffreport.com and letting others know how they do business might be a good idea also.
March 17th, 2006 at 1:51 pm
http://bestbuysux.org/cust.html is the actual website. It is pretty good reading
March 17th, 2006 at 3:47 pm
thanks for the links guys. hmm I dont think I’ll really complain since it was just the usual long wait time on phone. I’m sure they have about 50 million of those.
but yeah.. best buy is definitely one of the last place I head to to shop for big ticket items.