Remember that IVR Cheat Sheet from awhile back? Well the handy database (on how to reach a live operator) can now be found at gethuman.com.

So I had to cancel a pre-order from BestBuy.com today. After spending over 8 minutes fiddling through the menu of Best Buy’s “Customer Care” phone system, I gave up trying to reach a live operator. This is when I remembered the IVR cheat sheet.

A quick Google search brought me to gethuman.com, and a quick scroll-down lead me to the direct-to-human telephone number for Best Buy (800‑591‑3126).

One and a half minute later, my order was cancelled without a hassle. Woot!

Gethuman.com is definitely worth a bookmark.

Funny thing, the Best Buy rep was wondering how I got the number.

“Were you transfered here from a supervisor?” asked the Best Buy CSR.

“Ah, I’m not sure how I got transfered here.”

*tehee*

_________

1. For the win