HSBC Direct Customer Service Prevails… 2 Months Later
Posted by Cap on October 26, 2006 |Remember how my Bank to Bank Transfer got suspended because I foobared a transfer?
Well… two calls, two emails and two months later, it’s been reactivated. Huzzah.

The calls never did much, but the email through their site interface seemed to have worked.
This is a friendly reminder to everyone that high-yield online savings account (and to some extent other online-only banking accounts) are generally self-served accounts — expect lighter customer service in return for higher-yields.
2 Comments to “HSBC Direct Customer Service Prevails… 2 Months Later”
Leave a Comment
Next Post:
When Should You Help Your Family with Money? »
When Should You Help Your Family with Money? »
Previous Post:
« Crap or Not? #5 – Gym Membership
« Crap or Not? #5 – Gym Membership

October 26th, 2006 at 11:53 am
Best served to go elsewhere for high money market funds. HSBC site is combersome and the login(account number)is rediculously long…
If you still decide to go there, read the fine print. If you do not keep the account open long enough, they keep $25 when you close.
They nailed me…
October 26th, 2006 at 11:55 pm
HSBC’s call center is in India and communicating with them is a pain. I let them know this and bypassed them by sending a letter to their New York office. They sent me the phone number to one of their American representatives. Much better!