Comments on: Chase Freedom Credit Card Review

By: LL

LL — Thu, 25 Feb 2010 00:05:39 +0000

Chase does not report the credit limit on the Signature card, because of the no preset spending limit “feature”. I found this card to be useless for my credit score and closed the account. I have two other credit cards which actually show up on my credit report so what’s the point in having this card… Dealing with Chase is a pain!

By: Nick

Nick — Tue, 12 Jan 2010 22:15:55 +0000

Cap: Does Chase report the credit limit on your Visa Signature card to the credit bureaus? I have an AAdvantage Visa Signature card from Citi, and neither its credit line nor “highest balance” are reported to the credit bureaus, thus making this card useless as far as improving my credit score is concerned. In fact, not only does this card not help improve my score, but it also makes it worse by hurting my usage ratio. I’ve read that this is a side effect to the no pre-set spending limit “feature” of Visa Signature, World MasterCard, and some AmEx cards. Do you have this problem with your Chase Freedom card?

By: Amy

Amy — Fri, 11 Dec 2009 04:29:56 +0000

Like others have mentioned, I’ve had a horrible time dealing with Chase. After a decade I’ve given up. I cancelled my credit card with them and refuse to do business with them any more. The are the single worst company I’ve ever dealt with for anything.

By: Cap

Cap — Sun, 06 Dec 2009 04:54:35 +0000

Wisespender: This is somewhat of a late response, but I saw a similar offer during a checkout at Amazon too. I don’t think you need to worry about not getting your initial $50 back bonus. But I will only apply for a new credit card if you really will be using the new card to take advantage of its cash back or rewards. A “free” $50 is nice and all, but you’re most likely better off avoiding unnecessary credit lines vs. getting a $50 bonus.

On the other hand, if you don’t have a better cashback card than the Chase Freedom, you might want to consider it. The current offering from Chase (in terms of 3% back for gas, home improvement, and department store — isn’t too bad (especially if those are places you shop at frequently). Remember, cashback and reward cards are a moot point if you don’t pay your balance in full!

By: Wisespender

Wisespender — Fri, 23 Oct 2009 14:40:57 +0000

Apparently there is a new offer that I saw on Amazon.com but I don’t know if I should try it.
Chase Freedom card with no annual fee, reward points, and $50 cash back reward after first purchase. I spoke to a Chase rep to find out if the first purchase had to be over $50 and was told as long as you spent over $50 it could be on different purchases. Now after reading these comments, I wonder if it is a good idea to trust them. Amazon also offers a Amazon.com Visa card (with Chase bank) with a $30 cash back. What do you think?

By: Dana

Dana — Tue, 06 Oct 2009 17:41:03 +0000

This used to be a good card until they added the mandatory annual fee for the rewards program. They told me they will eventually be switching everyone over to this program. $250 for $200 is over and so is the 3% in top 3 categories offer.

By: Ron

Ron — Mon, 28 Sep 2009 22:05:04 +0000

I recently received a mailer regarding this card and expected to have an offer with a high interest rate. However, I was surprised when the offer was 5.99 + prime, so right now it’s 9.24 and 0% until Jan. 2011 according to the terms paper.

One thing I was bothered by is that they claim to offer 3% cash back. Yet, when I called in to see what the 3% categories were, the gentlemen stated that they were not setup on my account. Since it was a new account, I can deal with that for a month, but I was curious and asked what were the 3% categories for other customers and he stated ‘no one is receiving the 3% presently because we had several retailers pull their contracts’.

So…..be sure to check if they’re actually offering 3% back now.

As for me, I will probably keep the account open just in case I want to use it to hold a balance instead of just earning rewards. Otherwise, I’m going back to my Citi Freedom card which gives me more rewards and still costs me $0 in finance charges since I pay it off.

I must mention that this card may have become somewhat easier to get. I am 19 with a 679 mid-score with 4 credit cards that are all paid off monthly and I received it after review. I applied via phone and called the number every day and on the fourth day trying it stated I had been approved and gave me my credit limit.

By: Arnold

Arnold — Sun, 20 Sep 2009 07:42:08 +0000

Too good to be true. I have enjoyed the Rewards program for years now and loved it. I recently reported a possible fraudulent charge and in the name of security, my card number was changed. I was assured that my rewards program wouldn’t change. However, I was just notified that the top three categories used before for rewards will now be replaced by rotating categories of their choice. Also, when was the last time you received $250 for $200 accumulated rewards?

By: Anonymous

Anonymous — Mon, 14 Sep 2009 13:44:58 +0000

This card’s online service is a big scam. No matter how carefully you are, you will get tricked one way the other. One big scam:
If you see your statement is available online and you want to make a payment schedule immediately so you won’t forget paying it. When you followed all the online procedure made a payment, you found you have a mounting finance charge in next statement. Cahse intentionally put your previous statement balance as your payment amount even the due date and “statement date” reflect current statement. If the amount is less than the current statement balance, you will charged for all the balances on your account, including this month. Even you are only a couple of dollars short. And of cause, there is no customer service.

By: HW

HW — Thu, 27 Aug 2009 02:52:20 +0000

I applied for this card and got the “notify you in 30 days” response. I have a good credit history and was surprised when I didn’t get approved right away. It’s been two weeks and I still haven’t heard anything. I know I could be waiting for another two weeks and am wondering if anyone else had to wait for approval…and how long it took?

By: Anonymous

Anonymous — Fri, 14 Aug 2009 03:43:25 +0000

I have this card for a year now. Recently, they reduced my credit limit even when my credit score was excellent. Reason: “used only a limited amount of your credit access line”. I have a amex card for few years now and I don’t use it for more than a couple hundred dollars and “never” had amex complained about it.

I think these are signs of things to come.

By: Jenn

Jenn — Mon, 03 Aug 2009 20:37:50 +0000

They no longer honor the $250 cash back check when you earn $200 – and even after contacting them and inquiring because I had earned $200 before the July 31st change they won’t budge…are there any good deals anymore?

By: nick

nick — Mon, 03 Aug 2009 14:22:10 +0000

THIS CARD IS NOT ANY GOOD ANYMORE…used to be O.K…. now it sucks

By: nick

nick — Mon, 03 Aug 2009 14:21:29 +0000

this card is the worst by far. I have had them for three years and they have royall screwed me with their customer-no-service. The rewards used to be o.k. NOW they have some on-line store sceme which is shabby at best DO NOT GET THIS CARD>>>>>> if your credit is good, get American Express Blue (%5 rewrds)

By: Peter

Peter — Mon, 09 Mar 2009 23:17:14 +0000

I would stay away from Chase altogether. Right now their bottom line is a bit ahead of Citi and BoA, but part of the “success” is best described as breach of contract. There is no point in actually reading the fine print as Chase will change it to extract as much from the customer as possible.

By: Bo

Bo — Thu, 19 Feb 2009 21:10:13 +0000

I think it changes every month based on what you spend the most. chasefreedomrewards.com/earnmore/dynamicearn/calc

By: Kelly

Kelly — Thu, 19 Feb 2009 20:40:54 +0000

User be wared! I was and still is Chase customer for the last 17 years but lately I had come to realization that Chase had become desperate. Their online payment could become mulfuntion at their convinience so they can charge you subtancial amount of fees: days after you made your payments, it will show that you HAD NOT made any payment therefore they can MAKE you not paying your account on time, hence the late fees and financial charges apply to your account.
I’m now had to do screen shot everytime I made my online payments. This month alone, I made payment TWICE online b/c they made the first one disappeared.
I don’t know who I should talk to at Chase after few tries. They insist there is no wrong with their system just like all the other guys like Madoff, Stanford had done before. Can anyone answer this?

By: here4now

here4now — Tue, 17 Feb 2009 07:17:30 +0000

Chase ain’t paying rewards as they claim. There is a cap of $12.00 on bonus purchases. When I spend over $5000 a month on my card I don’t get the 1% either. Also shopping through the online rewards program there is not suppose to be a cap. Well they only pay small amounts. That program is through a 3rd party.

By: Libby

Libby — Wed, 11 Feb 2009 21:18:42 +0000

I agree with Tom. I was on the phone with Chase last night about their 5 percent increase on my monthly payments and their $10.00 monthly fee to have the card effective January 1st. This fee applies even if you carry a 0 balance. My annual percentage rate jumped to 27.99 percent, all this and no reason. My credit score is 720 right now. They have no valid reason to jack the rates on me as well as charge $10 a month to carry the card. I do not carry one credit card that charges a fee. They will not work with you all they know how to say is NO! Even when I had fraudelent charges on the account you couldn’t get decent help, just the run around from one person to the next. WAMU is going to Chase starting March so anyone with a WAMU card watch your statements and I suggest you move your balances now. I will NEVER use Chase again. They are EVIL!

By: Cap

Cap — Sun, 23 Nov 2008 05:49:42 +0000

shraz: It looks like the new card will implement a new reward system much like the Discover More card, which rotates categories of cash-back every quarter. So for example, a current quarter you may get gas, grocery, and fast food; while another quarter you may get vet, pharmacy, and utility. I currently don’t recommend the new Chase Freedom card, and hopefully they don’t kill the old reward programs for old cardholders anytime soon.

With the way the card is, I recommend the other cards highlighted above, the Blue Amex and the Discover More… as both are a much better deal.