Circuit City to Liquidate & Close – Use Gift Cards & Credit ASAP
Posted by Cap on January 16, 2009 |
If you haven’t heard the news already, Circuit City has decided to go into liquidation after failing to find a buyer and secure financing from creditors and lenders. Circuit City will be closing its remaining 567 U.S. stores.
If you’re a Circuit City customer, holder of Circuit City gift cards, credit cards, or have store credit — here’s a quick FAQ that will hopefully address some of your questions:
If you have a gift card or store credit:
Use the gift cards, gift certificates, coupons, and store credits as soon as possible. Circuit City should honor them during the going out-of-business sale, which is expected to last through March.
If you have a Circuit City credit card:
The Circuit City credit card is issued and administered by Chase, so don’t expect it to magically disappear. Most likely your Circuit City credit card will be rebranded to a generic Chase card in a future date. Continue to make payments if you have a balance!
If you want to return an item:
You have only about 14 days left, until January 30th, to return items purchased prior to the going-out-of-business sale. All sales are final on anything bought after January 16.
If you have a pending mail-in-rebate:
This depends on if the rebate was from the product manufacture or Circuit City. If the rebate is from a manufacture, you’ll be okay. Although Circuit City uses a third party to handle its rebate offerings, the rebate processor won’t be able to pay you if Circuit City haven’t paid them. If you’ve kept your rebate submission form, there should be a phone number or a page online for you to check the status of your rebate.
If you have an extended warranty:
The warranty is serviced by a third party and should still be in full effect to the terms and condition of the warranty purchase.
If you need to contact Circuit City:
Please do it immediately as Circuit City’s website and call centers will cease to operate after January 18, 2009 (Circuit City’s website is current down and it is unknown if it will reopen before January 18).
If you’re interested in going to the liquidation sale:
The going-out-of-business sale will start tomorrow on January 17, and is expected to last until the end of March. Please be aware that liquidation sales are not exactly a great place to go look for bargain. Liquidators often mark up prices significantly before marking it “down” to give appearances of steep discount.
8 Comments to “Circuit City to Liquidate & Close – Use Gift Cards & Credit ASAP”
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January 18th, 2009 at 2:58 pm
We used our CC gift card about 2 weeks ago in anticipation of them going BK. The writing was on the wall, it was only a matter of time. We used the card as quickly as possible.
January 21st, 2009 at 12:57 pm
I’m so screwed… have a giftcard and live too far away…too bad I can’t sell it to someone who lives in a town that has a circuitcity. The only way to use it is to go to the store..period.
January 22nd, 2009 at 7:59 pm
I hope the amount you have on the gift card is a small amount. If its a large enough amount, you may want to consider selling it on eBay or Craigslist.. although time is running out and I’m unsure of how much they carry in value on the online marketplace right now.
January 23rd, 2009 at 9:14 am
frimm: Can you use it to shop online at CC?
January 23rd, 2009 at 9:16 am
frimm: Also – you might be able to call the store nearest you and shop over the phone, if your card has a bar code or some other identifier, and arrange for delivery if you’re within the delivery area but it’s just further than you want to go.
February 16th, 2009 at 11:01 am
I have about $50 balance on my gift card. I drove about an hour to the store but their POS showed my card had zero balance. I called 1-888-696-4880 and confirmed I did have that $50 on my card. The store cannot honor it even though they called the giftcard center to confirm the dollar amount. The gife card cener gave me another 1-800 number but the voicemail saying they are close (I call them on Monday in the day time). Both the store and the gift card center told me I need to reach the Circuitcity corporate office but nobody knows the number. I wonder who might know the nubmer for their corporate office?
February 17th, 2009 at 4:20 pm
not too shocked they went under, best buy has been kicking their butts for some time. At least where I live.
February 20th, 2009 at 1:24 pm
I just called the store about my credit you cant use it anymore. I had untill feb 1st 09 to use it. What do I do with the card now. Can I get a chase bank card without circuit cities name on it with the same credit amount I had before????